Ecommerce operations and logistics

Planning and implementation of urgent ecommerce business operations.

What it includes:

Online shop

  • Setting up and running an online store (shopify, woocommerce)
  • Internet analytics setup (GA, GA4, FB and Google S2S integrations, CAPI, etc.)
  • Online store management (managing products and offers, merchandising, etc.)
  • Translation for online commerce and advertising
  • Setting up and managing online distribution sales channels (Amazon, online marketplaces, etc.)

Logistics and customer support

  • Planning logistics and delivery to customers (warehouse, pick & pack, distribution)
  • Full customer support (phone, email, bot, FB/IG comments, etc.)
  • Management of rejections and optimization of logistics costs

Example: Ecommerce operations and logistics

GATOMO

We started collaborating with Gatomo by advertising their ecommerce brand in Hungary. As our sales soon took off, the client decided to go for a joint expansion into other foreign markets. After an intense analysis, we defined the Czech Republic and Slovakia as two additional interesting markets so the client set up two new local online stores and we took over the advertising. As the client did not have the capacity to cover customer support in the local language, we agreed to do it ourselves, as we already had these processes in place for our own Sugaronly project.

Check out our other business solutions:

Financial
planning

Ecommerce
marketing

Ecommerce strategy and business model

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